Brilliant meeting with most of the team at Stornoway Airport this morning.
The Upstream Project guys were introducing their project and we all introduced ourselves with a drawing of our journey in. Mine featured a wild hailstorm.
The team at Stornoway Airport are great multitaskers, supporting each other to support their passengers and there are already some great models of care for customers with additional needs.
I was personally very heartened by the genuine understanding, care and concern for people that was only amplified by the amount of people from a tiny team from Cafe staff, through Fire, Security, Facilities, Loganair and Deputy Management staff taking time out of their busy day to share thoughts about travel with dementia.
Cianalas An Lanntair 